Q: How long does it take to ship an order?
All orders usually ship within 1 business day if received by 3:30pm PST. After that the order will ship the following day, including express orders. 
If by chance an item is not available to ship, I will email you right away to discuss options.

Q: Does the brass on the collars and leashes tarnish?
It's real brass and can form a natural oxidized patina over time. We personally like the natural worn look of brass but it can also be easily polished up if preferred.
 

Q: Will this squeaky toy last? 
Squeaker toys are for interactive play, not distractive. To get the longest use out of your squeaker toys we recommend using them for fetch or hide-n-seek games. We want to encourage our customers to play with their pets. It lowers stress for not just them, but you too! For chewing, we recommend cotton rope toys or bones for chewing as they help clean teeth. 

⫷ Don't see your question listed? Shoot us an email and we'll add it to the list! ⫸